(Senior) Agile Product Operations Manager (f/m/d) - Explore & Discover

Who we are

We operate Kaufland.de: Several thousand sellers and millions of products make us one of the fastest growing online marketplaces. Our work is characterised by a dynamic corporate culture, with a start-up mentality and the opportunities offered by a large corporation in the background. We combine knowledge and many years of experience in e-commerce with flat hierarchies and a highly motivated team. Whether as an intern or an executive: We take every idea seriously, because we want to work together in shaping the future of e-commerce!

We love flexibility!  That's why we offer you a modern workplace in our office in Cologne / Darmstadt / Düsseldorf, while at the same time giving you the opportunity to work remotely (Germany). We want to offer you the most attractive workplace in e-commerce and a maximum of flexibility for your personal work-life balance.

Day-by-day, our development team of about 300 experts pursues the goal of creating the best-possible customer shopping experience for the Kaufland.de marketplace. We are here to inspire millions of customers, to help them find, purchase and get the things they love. To enrich the lives of our customers, we collaborate in cross-functional teams, in which product managers, product designers, frontend and backend engineers, data scientists and lean managers join forces. Details regarding the challenges of the respective product areas can be found here: https://kaufland-ecommerce.com/en/team/tech/

Product operations makes the lives of our product teams (consisting of Product Intelligence and Discovery managers, Product managers, designers and other stakeholders) easier and helps them to optimize their collaborative work to be more efficient and effective. This covers different focus areas like project management, to give the product area direction and keep it running smoothly, continuous improvement of the discovery process to add value for our customer, our products and the development of our people and culture.  This role empowers an Agile product mindset and coach the teams towards it.

Your tasks – this is what awaits you in detail

• You shadow the teams, identify issues within or between the teams, help implement agile processes, identify bottlenecks and blockers, make them transparent and guide the teams in solving them 
• You catalyze team building while developing a culture of trust, accountability, and commitment 
• Help team members to adopt to new or changed processes, promote our culture and principles and live by them  
• You will help form new teams and guide them in finding their optimal processes 
• You shape strategies with the management and the team to improve the delivery process & quality 
• You assist in onboarding and coaching of new team members 
• You actively engage in sharing best practices with other POMs, and bring new ideas and a fresh view to own teams 

Your profile – this is what we expect from you

• You have profound working experience in working closely with software development or engineering teams, or in positions similar to Scrum Master, Lean Manager or Agile Coach.
• You have already introduced agile methodologies and frameworks such as Scrum or Kanban in teams
• You have a quick perception and are interested in understanding and improving the software delivery process – ideally you also worked with Jira or similar tools before 
• You are proactive and self-driven, always looking at what can be improved, and you don’t wait for tasks but create them 
• You have deep knowledge and experience regarding common software development processes and tools 
• You have a positive mindset, and are known as a person of trust 
• You feel responsible for team & area success – you take pride in helping the teams increase efficiency 
• You have excellent communication skills, are willing to embrace our company culture and values and enjoy working in an international, English-speaking team 

What we offer

• Create your own work-life! We offer you the best possible flexibility in terms of working hours and location
• A highly-motivated and qualified team from different fields and numerous nations
• You would like to move to Germany? No problem - we offer you an attractive relocation package for a smooth start
• The future is digital - Develop the e-commerce of the future with us and work on a product with millions of users with a broadly-based technology stack
• Power meets dynamic - flat hierarchies and start-up mentality meet the power of a big corporate group and offers you an agile and secure working environment at the same time
• Free choice of hardware – we provide you with the development environment of your choice
• Personal & team growth: We love to have flexibility in terms of working location, but we also believe that personal interactions are important. That’s why we organize company events, and cover the costs to bring you there and to other (approved) get togethers with your peers. The same applies to conferences and other learning opportunities. We want everybody to grow personally and professionally, as a team and as a company
• Top conditions at the Urban Sports Club for fitness, team sports, yoga and more

Check out our Principles & our blog for even more insights into our company culture!