Meet Our UX Researchers

UX Researchers work closely with our Tech & Product teams. Let’s take a closer look at this role.

What Our UX Researchers Do

UX Researchers support the product teams in planning, executing, and analyzing user research activities. They assist in all the different phases of product development, such as understanding problems, validating solutions, and conducting end-to-end evaluations—essentially overseeing the process of developing and designing a product from start to finish. They ensure that the entire user journey on our marketplaces runs smoothly.

UX Researchers strive to understand user behavior and needs to improve the usability and design of our products. To gain insights into the user experience, they conduct qualitative and quantitative research, including interviews, surveys, and usability tests. Based on these findings, they work closely with our Product Designers, Developers, and Product Managers. They also contribute to continuously improving the user experience by regularly gathering feedback and conducting tests, ensuring that products and services meet user expectations.

What Defines Our UX Researchers:

• They have extensive experience in applying various research methods, such as interviews, online surveys, usability tests, etc.

• They can teach product teams how to plan, execute, and analyze qualitative and quantitative research easily and efficiently.

• They organize onsite and remote usability labs, as well as other research formats, and prepare questionnaires and test scenarios.

• They share their knowledge of user research throughout the company and coach colleagues on conducting user interviews.

• They are constantly working to expand and improve their methods.

Open Positions 

Do you want to shape the e-commerce of the future together with our Tech & Product teams today? Then become part of Kaufland e-commerce and benefit from a modern, agile workplace – whether in one of our offices in Cologne, Darmstadt or Düsseldorf or remotely from a location of your choice anywhere in Germany.