UX Researcher (f/m/d)

Who we are

We operate Kaufland.de: Several thousand sellers and millions of products make us one of the fastest growing online marketplaces. Our work is characterised by a dynamic corporate culture, with a start-up mentality and the power of a big corporate group. We combine knowledge and many years of experience in e-commerce with flat hierarchies and a highly motivated team. Whether you are an intern or teamlead: We take every idea seriously, because we want to work together in shaping the future of e-commerce!

We love flexibility! We offer you the best environment to work in a flexible and focused way: You decide whether you want to work in our office in Cologne // Darmstadt // Düsseldorf while at the same time having the opportunity to work remotely (Germany). We want to offer you the most attractive workplace in e-commerce and a maximum of flexibility for your personal work-life balance.

Day-by-day, our development team of about 300 experts pursues the goal of creating the best-possible customer shopping experience for the Kaufland.de marketplace. We are here to inspire millions of customers, to help them find, purchase and get the things they love. To enrich the lives of our customers, we collaborate in cross-functional teams, in which product managers, product designers, frontend and backend engineers, data scientists and lean managers join forces. Details regarding the challenges of the respective product areas can be found here:  https://kaufland-ecommerce.com/en/team/tech/ .

Your tasks - this is what awaits you in detail

• You support the product teams during planning, execution and analysis process of qualitative and quantitative user research activities
• You conduct remote usability labs (based on prototypes) and other user research activities, prepare questionnaires and test scenarios with the team
• You work together with product teams to derive actionable recommendations from the user research activities
• You spread knowledge about how to plan and execute user research within the company and coach colleagues in conducting user research studies
• You work together with the UXR team and contribute to improve research operations and processes
• You steadily work on enhancing and expanding the set of research methods

Your profile - this is what we expect from you

• You have experience in qualitative and quantitative user research activities (e.g., user interviews, market analysis, online surveys, A/B testing, rapid prototyping and heuristic analysis)
• You have a good understanding in UX methods and a grasp of customer-centric agile product development
• You know how to conduct research at the different stages of the product development process (generative setting, solution validation or end-to-end)
• You have a good understanding of statistical methods and a distinct capability of analytical thinking
• You possess a proactive mindset, enjoy taking on responsibility and transferring knowledge
• You feel confident in giving presentations and working with stakeholders to understand complex requirements
• You speak English and German (at least B1)

What we offer

• Create your own work-life! We offer you the best possible flexibility in terms of working hours and location 
• A highly-motivated and qualified team from different fields and numerous nations
• You would like to move to Germany? No problem - we offer you an attractive relocation package for a smooth start
• The future is digital - Develop the e-commerce of the future with us and work on a product with millions of users with a broadly-based technology stack
• Power meets dynamic - flat hierarchies and start-up mentality meet the power of a big corporate group and offers you an agile and secure working environment at the same time
• Free choice of hardware – we provide you with the development environment of your choice
• Personal & team growth: We love to have flexibility in terms of working location, but we also believe that personal interactions are important. That’s why we organize company events, and cover the costs to bring you there and to other (approved) get togethers with your peers. The same applies to conferences and other learning opportunities. We want everybody to grow personally and professionally, as a team and as a company
• Top conditions at the Urban Sports Club for fitness, team sports, yoga and more

Check out our Principles & our blog for even more insights into our company culture!