Our main focus is the satisfaction of our customers. All of our everyday tasks contribute to giving the customer an all-round successful shopping experience. Using various channels, such as phone, e-mail and social media, we and our call centre service providers are always there for our customers and enthusiastically support their interests. We firmly believe that every customer counts, and we’re not satisfied until we’ve found the optimum solution for every issue.

We are communication experts who not only have the necessary feel for our customers’ concerns, but also act as an interface to other departments. On top of that, we contribute daily to the ongoing optimisation of internal and external processes with regard to customer friendliness. A major part of our everyday work is also the management of our call centre service providers, who work with us on solving the customer concerns we receive. In order to keep this process smooth, we support them with training, assistance and process-support measures.

Are you dedicated to making sure that every single customer is satisfied and you want to spread your knowledge and positive attitude to our call centre service providers? Then come join us!
Exciting daily work and flexible working hours awaits you in our team. We look forward to having you aboard!