Our customers‘ orders are processed and shipped in an area of approximately 20,000 square metres spread over 2 locations. Our logistics teams in Bönen and Lutterberg are responsible for this. The goal of their work: To keep the order processing time as short as possible and deliver the goods to the customer in a maximum of 2 days (packages) or 5 days (forwarding deliveries). Currently, the teams work with the shipping partners DHL, DHL-2-Man-Handling, DPD and IDS. In addition, all returns are processed in the returns centre.
The warehouse in Bönen handles imports and parcels for Germany on a total area of approx. 10.000 m² and also serves as our returns centre for direct sales.
A total of around 12.000 m³ of goods can be temporarily stored in the fulfillment centre. Five unloading gates are available for the reception of imported goods and parcels as well as for the delivery of returned items. The products are stored in high and shelf racks as well as in block storage areas. A conveyor system with a total length of 200 metres conveys the picked articles to 26 packing tables where the goods are prepared for dispatch to the final customer. From there, they are transported via the conveyor system to the five gates, where the packaged items are pre-sorted according to the recipient region and loaded.
In the 10,000 m² warehouse in Lutterberg, the focus is on shipping forwarding goods and the handling of cross-docking for the German market.
A total of almost 8,600 m³ of goods can be temporarily stored in the fulfillment centre. Nine loading and unloading gates are available for the incoming goods of the mostly large-volume articles, for the delivery of cross-docking products and for the loading of customer orders. Most of the products are stored in block storage areas, but there is also capacity available in high and shelf racking. At up to 14 packing stations, the picked items are prepared for shipment to the end customer.
Impressions of our warehouse in Bönen:
What is everyday working life like at the Lutterberg warehouse location, for example? We asked Warehouse Manager, Alex:
ALEX – WAREHOUSE MANAGER, LUTTERBERG
What are the tasks of your team?
Our tasks include the notification and coordination of daily truck and container deliveries of incoming goods, including fine inspections, entries into the inventory management system, and storing the goods. The second focus of our work is picking, packing, and timely shipping of customer orders. All of this is done according to our own very high quality standards. Our biggest daily challenge? Delivering the goods in perfect condition as quickly as possible to our customers.
What do you enjoy most about your job?
At Kaufland e-commerce, I especially appreciate the independent way of working and the diverse challenges. Teamwork is highly valued here, as everyone is on a first-name basis and works on an equal footing. The work atmosphere is very pleasant and familial. Everyone helps and supports each other wherever possible.
How do you maintain the team spirit?
We always have a lot of fun in our daily work. This is also based on the cohesion of our „perfect“ team. Our breaks are always filled with treats that colleagues bring in from time to time. Barbecues and pizza orders are just part of our routine. The team also occasionally meets outside of work hours to do something together. Christmas parties and summer festivals are always planned collectively and are always met with great enthusiasm. Some lasting friendships have even developed among colleagues.
Are you a strategist rather than a packer? Then take a look at our Fulfillment department which is responsible for coordinating and improving warehouse processes – both in Germany and internationally.